OAG - WDF Failure Sunday 23rd April – Incident details

All systems operational

WDF Failure Sunday 23rd April

Resolved
Partial outage
Started over 3 years agoLasted about 6 hours

Affected

Schedules Products

Partial outage from 9:23 AM to 3:40 PM

Schedules WDF File

Partial outage from 9:23 AM to 3:40 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has now been resolved and we have added additional measures to capture any future delays.

  • Identified
    UTC
    Identified

    OAG encountered a failure in generating our WDF files on Sunday 23rd April.
    Subsequent WDF run was completed successfully. 
    The cause of the failure was an unexpected delay in our processing. 
    Only a small group of customer's deliveries were affected. We are contacting any customers affected by the delays individually.