OAG - Latency with WDF files – Incident details

All systems operational

Latency with WDF files

Resolved
Degraded performance
Started about 3 years agoLasted about 8 hours

Affected

Schedules Products

Degraded performance from 10:31 AM to 6:26 PM

Schedules WDF File

Degraded performance from 10:31 AM to 6:26 PM

Updates
  • Resolved
    UTC
    Resolved

    Our utmost apologies for any inconvenience caused by the recent latency issue affecting the delivery of WDF files. We want to reassure you that the issue has been rectified, and all files have now been distributed to our customers. Thank you for your understanding and patience during this time.

  • Identified
    UTC
    Identified

    We have identified and have actively addressed an issue that has resulted in latency affecting the delivery of our WDF files to our valued customers. Although the problem has been resolved, we are currently experiencing a delay of several hours. We sincerely apologise for any inconvenience this may have caused.