OAG - Latency affecting Status FvBatch API and Status FvXML API – Incident details

Latency affecting Status FvBatch API and Status FvXML API

ResolvedDegraded performance3 hours 38 minutes

Affected

Status Products

Degraded performance from 11:29 AM to 3:08 PM

Status FvBatch API

Degraded performance from 11:29 AM to 3:08 PM

Status FvXML API

Degraded performance from 11:29 AM to 3:08 PM

  • ResolvedUTC

    We are pleased to inform you that the incident has now been resolved and systems are running without latency. We apologise for the inconvenience caused.

  • IdentifiedUTC

    We regret to inform you that an ongoing issue with our third-party cloud provider has led to a 5 to 10 minute latency, directly affecting our Status FvBatch API and Status FvXML API customers. We are in active communication with our provider to expedite the restoration of normal service.