OAG - Planned Maintenance – Tuesday, 21 October 2025 @ approx. 12:00 BST - Affecting Schedules products – Maintenance details

All systems operational

Planned Maintenance – Tuesday, 21 October 2025 @ approx. 12:00 BST - Affecting Schedules products

Completed
Scheduled for October 21, 2025 at 11:00 AM – 1:29 PM

Affects

Flight Info Products

Under maintenance from 11:00 AM to 1:29 PM

Flight Info Direct

Under maintenance from 11:00 AM to 1:29 PM

Flight Info API

Under maintenance from 11:00 AM to 1:29 PM

Flight Info Alerts

Under maintenance from 11:00 AM to 1:29 PM

Schedules Products

Under maintenance from 11:00 AM to 1:29 PM

Schedules Dynamic

Under maintenance from 11:00 AM to 1:29 PM

Updates
  • Completed
    October 21, 2025 at 1:29 PM
    Completed
    October 21, 2025 at 1:29 PM

    Maintenance and post-checks have completed successfully.

    We thank you for your continued patience and understanding while we work to improve our internal processes to provide even better service.

    Should you have questions or concerns regarding this maintenance, please do not hesitate to reach out to support@oag.com and we would gladly address any concerns.

  • In progress
    October 21, 2025 at 1:04 PM
    In progress
    October 21, 2025 at 1:04 PM

    Due to some post-checks still running, we've decided to extend the maintenance for an additional 1 hour.

    We're working on this diligently to get the system back up and running.

    We apologise for any inconvenience caused and we thank you for your kind understanding.

    Should you have any questions or concerns regarding this maintenance, please do not hesitate to reach out to support@oag.com

  • Completed
    October 21, 2025 at 1:00 PM
    Completed
    October 21, 2025 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    October 21, 2025 at 11:00 AM
    In progress
    October 21, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    October 21, 2025 at 11:00 AM
    Planned
    October 21, 2025 at 11:00 AM

    As part of our ongoing enhancements to our services, please be advised that a scheduled maintenance is planned for Tuesday, 21 October 2025, with an estimated start time of 12:00 BST.

    During the maintenance period, the supply of data will be temporarily paused while the updates are implemented. No data will be lost, and all information will be delivered in full once the maintenance is complete.

    This maintenance will affect Schedules-related products only, including:

    • Flight Info Direct (METIS)

    • Flight Info Alerts

    • Flight Info API

    • Schedules Dynamic

     We are continuously working on enhancements and improvements to our services, and these updates form part of that ongoing effort. Future releases will include more details on enhancements to highlight how they benefit our customers.

     The maintenance is expected to last for approximately 1.5 hours, though some flexibility may be required.

     We apologise for any inconvenience this may cause and will provide updates on the progress.

    Should you have any questions or concerns regarding this maintenance, please reach out to support@oag.com

    Thank you for your cooperation and understanding.