OAG - Planned Maintenance Tuesday, 09 December 2025 @ approx. 08:00 GMT – Affecting Flight Info Alerts and Flight API – Maintenance details

DEC9

Planned Maintenance Tuesday, 09 December 2025 @ approx. 08:00 GMT – Affecting Flight Info Alerts and Flight API

CompletedDecember 09, 2025 at 8:00 AM – 12:01 PMUTC

Affects

Flight Info Products

Under maintenance from 8:00 AM to 12:01 PM

Flight Info API

Under maintenance from 8:00 AM to 12:01 PM

Flight Info Alerts

Under maintenance from 8:00 AM to 12:01 PM

Updates
  • Completed
    December 09, 2025 at 12:01 PMUTC
    Completed
    December 09, 2025 at 12:01 PMUTC

    The maintenance has completed successfully and data should resume flowing in the affected products.

    We thank you for your patience and understanding while we apply this improvement in our system to provide a better service.

    Should you have any questions or concerns with this maintenance, please do not hesitate to reach out to support@oag.com.

  • In progress
    December 09, 2025 at 8:00 AMUTC
    In progress
    December 09, 2025 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    December 09, 2025 at 8:00 AMUTC
    Planned
    December 09, 2025 at 8:00 AMUTC

    Please be advised that scheduled maintenance is planned for Tuesday, 09 December 2025, with an approximate start time of 08:00 GMT. Please note that this is an approximate start time, and though some flexibility may be required, as the actual commencement may vary slightly depending on internal processing.

    The purpose of this maintenance is to perform a planned update that will further improve consistency and accuracy within the Metis Schedules dataset. As part of this enhancement, distance values will be refreshed to ensure alignment and support an improved customer experience.

    During the maintenance period, incoming data will be temporarily paused, and the following products may experience data latency:

    — Flight Info Alerts (FI Alerts)
    — Flight Info API (FI API)

    Other products, including FI Direct, will not be impacted.

    The maintenance is expected to last up to 5 hours, but timings may vary slightly depending on processing.

    No data will be lost, and all information will be delivered in full once the maintenance is complete.

    We apologise for any inconvenience this may cause and will provide further updates when available.

    Should you have any questions or concerns about this maintenance, please do not hesitate to reach out to support@oag.com