OAG - Maintenance – Gradual OS Upgrades for FVXML Servers – Incident details

All systems operational

Maintenance – Gradual OS Upgrades for FVXML Servers

Resolved
Operational
Started almost 2 years agoLasted 1 day

Affected

Status Products

Partial outage from 9:00 AM to 12:11 PM

Status FvXML API

Partial outage from 9:00 AM to 12:11 PM

Updates
  • Resolved
    UTC
    Resolved

    Due to some parallel issues with FVXML latency, unrelated to this activity, the scheduled maintenance work has been postponed until further notice while we conduct a full RCA on the unrelated latency issues. A new notice will be posted when the OS maintenance work is rescheduled.

  • Monitoring
    UTC
    Monitoring

    Over the next couple of weeks, we will be performing gradual in-place OS upgrades on the FVXML servers as part of our Tech Resilience Project. This initiative is aimed at enhancing the security and supportability of our systems, with upgrades moving from Windows 2012R2 to Windows 2022 across staging and production environments. These upgrades are designed to be transparent, so there should be minimal to no disruption or impact for customers but please be aware if you do experience any disruption.