Delay with delivery of our SSIM and WDF files

Resolved

Degraded performance

Started 8 months ago Lasted about 7 hours

Affected

Flight Info Direct

Flight Info API

Schedules Dynamic

Schedules SSIM File

Schedules WDF File

Updates

Resolved
September 18, 2023 at 3:27 PM
Resolved
September 18, 2023 at 3:27 PM
We would like to inform you that the issue has now been resolved. We apologise for the inconvenience caused.
Monitoring
September 18, 2023 at 12:12 PM
Update
September 18, 2023 at 12:12 PM
The issue affecting our Dynamic Schedules, Flight Info Direct - Schedules, and Flight Info API - Schedules have now been rectified and they are now fully operational. We can also confirm the successful delivery of the WDF files.

However, we would like to note that we are still in the process of delivering the SSIM files.
Monitoring
September 18, 2023 at 11:33 AM
Update
September 18, 2023 at 11:33 AM
The matter impacting the delivery of our SSIM, WDF, Flight Info Direct - Schedules, and Flight Info API - Schedules is concurrently impacting Schedules Dynamic. We extend our sincere apologies for any inconvenience this may have caused, our team are working to restore service.
Monitoring
September 18, 2023 at 9:15 AM
Monitoring
September 18, 2023 at 9:15 AM
The issue affecting the delivery of our SSIM and WDF files is also impacting Flight Info Direct - Schedules and Flight Info API - Schedules content. We apologise sincerely for the inconvenience caused.
Identified
September 18, 2023 at 8:12 AM
Identified
September 18, 2023 at 8:12 AM
We are presently encountering a delay in the delivery of our SSIM and WDF files this morning. Rest assured, we will provide ongoing updates as the situation progresses.