Lateness of WDF

Resolved

Degraded performance

Started 22 days ago Lasted about 2 hours

Affected

Flight Info Direct

Schedules WDF File

Updates

Resolved
April 27, 2024 at 2:35 PM
Resolved
April 27, 2024 at 2:35 PM
I can confirm that the Flight Info Direct - Schedules has now been refreshed and the incident has been fully resolved.
Monitoring
April 27, 2024 at 12:55 PM
Update
April 27, 2024 at 12:55 PM
All scheduled WDF productions have now completed. We are currently waiting for FI DIrect to be refreshed and will advise as soon as that is complete.
Monitoring
April 27, 2024 at 12:47 PM
Monitoring
April 27, 2024 at 12:47 PM
We have implemented a fix and the WDF productions are now running with 12 having now completed. We will keep you informed with updates regarding the ongoing status of the productions.
Investigating
April 27, 2024 at 12:35 PM
Investigating
April 27, 2024 at 12:35 PM
We are actively investigating an issue affecting the delivery of our WDF files to customers. We sincerely apologise for any inconvenience caused. Additionally, please note that this issue will have an impact on Flight Info Direct - Schedules customers, as the refresh will be delayed. Rest assured, we are committed to keeping you informed as we work towards a resolution.