OAG - Delay with delivery of our SSIM and WDF files – Incident details

All systems operational

Show current status
NOV20

Delay with delivery of our SSIM and WDF files

ResolvedMaintenance5 hours 38 minutes

Affected

  • ResolvedUTC

    This incident has been resolved.

  • UpdateUTC

    We would like to inform you that all SSIM files have now been delivered. We apologise sincerely for the delay.

  • MonitoringUTC

    Please be advised that Flight Info API is now fully operational.

  • IdentifiedUTC

    Please be advised that Flight Info Direct is now fully operational. Our sincerest apologies for the delay.

  • InvestigatingUTC

    We regret to inform you of a delay in the delivery of our SSIM and WDF files due to a system issue, which also affects Flight Info Direct - Schedules, Flight Info API - Schedules, and Schedules Dynamic services. We apologise for any inconvenience this may cause and want to assure you that our team is diligently working to restore normal operations. We deeply appreciate your understanding and patience as we work to resolve this issue promptly, and we will keep you updated on our progress.