OAG - Delay with delivery of WDF files – Incident details

All systems operational

Show current status

Delay with delivery of WDF files

Resolved6 hours 40 minutes

Affected

Schedules Products

Partial outage from 4:30 PM to 11:10 PM

Schedules WDF File

Partial outage from 4:30 PM to 11:10 PM

  • ResolvedUTC

    We confirm that all WDF files have now been successfully delivered. We apologise for the delay and appreciate your patience and understanding during this time.

  • MonitoringUTC

    We can confirm that the processing of customer files has commenced. We apologise for the delay in the deliveries and are closely monitoring the process to ensure everything proceeds smoothly.

  • InvestigatingUTC

    We regret to inform you of a delay in the delivery of our WDF product due to a system issue. We apologise for any inconvenience this may cause and want to assure you that our team is diligently working to restore normal operations. We deeply appreciate your understanding and patience as we work to resolve this issue promptly, and we will keep you updated on our progress.