OAG - Delayed delivery for SSIM and WDF products for today, 19JUN2025. – Incident details

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Delayed delivery for SSIM and WDF products for today, 19JUN2025.

ResolvedDegraded performance14 hours 32 minutes

Affected

Schedules Products

Degraded performance from 11:27 PM to 2:00 PM

Schedules SSIM File

Degraded performance from 11:27 PM to 2:00 PM

Schedules WDF File

Degraded performance from 11:27 PM to 2:00 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    The snapshot data processing has completed and is flowing as expected. This will now start generating the data for the affected products, however, a delivery delay is still expected. We thank you for your kind understanding.
  • IdentifiedUTC

    We have identified an issue within our data processing which has affected the generation of the data for our SSIM, WDF, and Reference data products which relies on Schedules snapshots, which will cause some delivery delays.

    We're closely working on this and monitoring the necessary processes and will advise further updates as needed.

    We apologise for any inconvenience this may have caused.

    Thank you for kind patience and understanding.