OAG - Pharos connectivity issue – Incident details

All systems operational

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Pharos connectivity issue

ResolvedMajor outage2 hours 24 minutes

Affected

Pricing Products

Major outage from 4:04 PM to 6:07 PM, Operational from 6:07 PM to 6:29 PM

Pharos

Major outage from 4:04 PM to 6:07 PM, Operational from 6:07 PM to 6:29 PM

  • ResolvedUTC

    This incident has been resolved and Pharos is operational.

    We sincerely apologize for any inconveniences caused during this outage.

  • MonitoringUTC

    We’ve identified a technical issue affecting Pharos and have released a fix. We’re continuing to monitor the situation closely.

    If you’re still experiencing connection interruptions, please contact our helpdesk.

    Thank you for your patience.

  • InvestigatingUTC

    We are currently investigating this incident as Pharos is down.

    We apologies for any inconveniences caused and will update you as soon as we have more information.