Notice history
View current statusNov 2025
- Completed · November 26, 2025 at 11:26 AMUTC
Maintenance has completed successfully and all products are transmitting data as normal.
We thank you for your continued patience and understanding while we work to improve our data quality.
Should you have questions or concerns regarding this maintenance, please do not hesitate to reach out to support@oag.com and we would gladly address any concerns.
- In progress · November 26, 2025 at 10:00 AMUTCMaintenance is now in progress
- Planned · November 26, 2025 at 10:00 AMUTC
As part of our ongoing enhancements to our services, please be advised that a scheduled maintenance is planned for Wednesday, 26 November 2025, with an estimated start time of 10:00 UTC.
During the maintenance period, the supply of data will be temporarily paused while the updates are implemented. No data will be lost, and all information will be delivered in full once the maintenance is complete.
This maintenance will affect Schedules-related products only, including:
Flight Info Direct (METIS)
Flight Info Alerts
Flight Info API
Schedules Dynamic
We are continuously working on enhancements and improvements to our services, and these updates form part of that ongoing effort. Future releases will include more details on enhancements to highlight how they benefit our customers.
The maintenance is expected to last for approximately 1.5 hours, though some flexibility may be required.
We apologise for any inconvenience this may cause and will provide updates on the progress.
Should you have any questions or concerns regarding this maintenance, please reach out to support@oag.com
Thank you for your cooperation and understanding.
- Update · November 04, 2025 at 11:33 AMUTC
I can confirm that the maintenance and post checks completed successfully at 10:52 today with data flowing again at that time.
We thank you for your continued patience and understanding while we work to improve our data quality.
Should you have questions or concerns regarding this maintenance, please do not hesitate to reach out to support@oag.com and we would gladly address any concerns.
- Completed · November 04, 2025 at 11:30 AMUTCMaintenance has completed successfully
- In progress · November 04, 2025 at 10:00 AMUTCMaintenance is now in progress
- Update · November 04, 2025 at 10:00 AMUTC
As part of our ongoing enhancements to our services, please be advised that a scheduled maintenance is planned for Tuesday, 04 November 2025, with an estimated start time of 10:00 UTC.
During the maintenance period, the supply of data will be temporarily paused while the updates are implemented. No data will be lost, and all information will be delivered in full once the maintenance is complete.
This maintenance concerns a terminal change at NJC port.
This maintenance will affect Schedules-related products only, including:
Flight Info Direct (METIS)
Flight Info Alerts
Flight Info API
Schedules Dynamic
We are continuously working on enhancements and improvements to our services, and these updates form part of that ongoing effort. Future releases will include more details on enhancements to highlight how they benefit our customers.
The maintenance is expected to last for approximately 1.5 hours, though some flexibility may be required.
We apologise for any inconvenience this may cause and will provide updates on the progress.
Should you have any questions or concerns regarding this maintenance, please reach out to support@oag.com
Thank you for your cooperation and understanding.
- Planned · November 03, 2025 at 2:22 PMUTCMaintenance didn't start yet.
Oct 2025
- Completed · October 21, 2025 at 1:29 PMUTC
Maintenance and post-checks have completed successfully.
We thank you for your continued patience and understanding while we work to improve our internal processes to provide even better service.Should you have questions or concerns regarding this maintenance, please do not hesitate to reach out to support@oag.com and we would gladly address any concerns.
- In progress · October 21, 2025 at 1:04 PMUTC
Due to some post-checks still running, we've decided to extend the maintenance for an additional 1 hour.
We're working on this diligently to get the system back up and running.
We apologise for any inconvenience caused and we thank you for your kind understanding.
Should you have any questions or concerns regarding this maintenance, please do not hesitate to reach out to support@oag.com - Completed · October 21, 2025 at 1:00 PMUTCMaintenance has completed successfully
- In progress · October 21, 2025 at 11:00 AMUTCMaintenance is now in progress
- Planned · October 21, 2025 at 11:00 AMUTC
As part of our ongoing enhancements to our services, please be advised that a scheduled maintenance is planned for Tuesday, 21 October 2025, with an estimated start time of 12:00 BST.
During the maintenance period, the supply of data will be temporarily paused while the updates are implemented. No data will be lost, and all information will be delivered in full once the maintenance is complete.
This maintenance will affect Schedules-related products only, including:
Flight Info Direct (METIS)
Flight Info Alerts
Flight Info API
Schedules Dynamic
We are continuously working on enhancements and improvements to our services, and these updates form part of that ongoing effort. Future releases will include more details on enhancements to highlight how they benefit our customers.
The maintenance is expected to last for approximately 1.5 hours, though some flexibility may be required.
We apologise for any inconvenience this may cause and will provide updates on the progress.
Should you have any questions or concerns regarding this maintenance, please reach out to support@oag.com
Thank you for your cooperation and understanding.
Sep 2025
- Completed · September 23, 2025 at 11:58 AMUTC
Maintenance has completed successfully.
We thank you for your patience and understanding while we have sorted out this maintenance.
Should you have any questions or concerns relating to this maintenance, please do not hesitate to reach out to support@oag.comThank you!
- In progress · September 23, 2025 at 11:17 AMUTC
We ran into an issue where we needed to rerun some updates on this maintenance.
We're extending this maintenance for another hour and will continue to update here as needed.
Apologies for any inconveniences caused and we thank you for your understanding. - Completed · September 23, 2025 at 11:00 AMUTCMaintenance has completed successfully
- In progress · September 23, 2025 at 9:00 AMUTCMaintenance is now in progress
- Planned · September 23, 2025 at 9:00 AMUTC
Please be advised that scheduled maintenance is planned for Tuesday, 23 September 2025, with an estimated start time of 10:00 BST. Please note that this is an approximate start time, as the commencement of maintenance is depending on the completion of ongoing processes.
The purpose of this maintenance is to update terminal data at ABJ – Félix Houphouët-Boigny International Airport and SYX – Phoenix International Airport, in line with the recent IATA notifications. Both airports have become terminal airports and will be updated in the database accordingly.
During the maintenance period, the supply of data will be temporarily paused while the terminal changes are implemented. No data will be lost, and all information will be delivered in full once the maintenance is complete.
This maintenance will affect Schedules-related products only, including:
Flight Info Direct (METIS)
Flight Info Alerts
Flight Info API
Schedules Dynamic
The maintenance is expected to last approximately 2 hours, but due to processes needing to complete before we can start, we have allowed for a delay within the timed maintenance posted.
We apologise for any inconvenience this may cause and will provide updates of progress, when available.