OAG - Notice history

I am pleased to inform you that the remaining SSIM productions are currently running and are expected to complete shortly. As such, we consider the incident resolved.

The issue has been identified and a fix implemented and the SSIM productions have now started to run. However, it is important to note that there is a latency of a few hours in the delivery process. Please bear with us as we work to expedite all the SSIM productions, aiming to minimize the latency with delivery.

All productions were completed yesterday, and all schedule productions are now running as normal. We apologise for any inconvenience the latency may have caused.

The SSIM productions are still running and we estimate that all the productions will be completed and delivered within the next 4 hours. Once again, we apologise sincerely for the issues encountered today.

We can now inform that Flight Info API - Schedules is now up an running as expected. We apologise sincerely for the issues encountered today. All products except for SSIM have now caught up. The SSIM productions are currently still running and will be delivered as soon as possible.

We are happy to inform Flight Info Direct - Schedules customers that the refresh has now been complete for this morning. We apologise sincerely for the delay. For customers who receive SSIM or WDF the productions are currently still running and will deliver as soon as possible.

We can now advise that the Schedules Dynamic feeds are now being distributed, the WDF products have also completed, and the SSIM productions are currently running. We will keep you informed on the progress.

The SSIM productions have now started to run. However, it is important to note that there is a latency of a few hours in the delivery process. Please bear with us as we work to expedite all the schedule based productions, aiming to minimize the latency with delivery.

We are pleased to announce that there is now no latency impacting Flight Info Alerts Status or Flight Info API Status for any carrier.

We are pleased to report there is no more latency affecting Flight Info Alerts Status or Flight Info API Status however customers may still see some latency affecting some F9 flights. We will provide more updates as we continue to work on this.

A fix has been successfully deployed to ensure F9 updates are being shared. There may be some latency for some F9 flight numbers we are continuing to monitor and share updates in a few hours.

A fix has been successfully deployed to ensure F9 updates are being shared. There may be some latency for some F9 flight numbers we are continuing to monitor and share updates in a few hours.

We have identified the issue affecting our Flight Info Alerts Status and Flight Info API Status causing latency to our customers. To continue the fix, customers who specifically requested carrier F9 alerts will not receive alerts. We are continuing to work on a fix to resolve. We apologize for inconvenience caused. We thank you for your patience.

I can confirm that the Flight Info Direct - Schedules has now been refreshed and the incident has been fully resolved.

All scheduled WDF productions have now completed. We are currently waiting for FI DIrect to be refreshed and will advise as soon as that is complete.

We have implemented a fix and the WDF productions are now running with 12 having now completed. We will keep you informed with updates regarding the ongoing status of the productions.

We are happy to announce that the Flight Info Direct - Schedules refreshed has been processed successfully.

We are happy to report the issue affecting WDF has now been resolved. We are continuing to work on Flight Info Direct - Schedules and will update shortly.