OAG - Notice history

We are currently facing persistent challenges with our Azure services during a critical Production deployment on their side. As a result, these issues have led to service outages impacting our operations. In light of this situation and to ensure the integrity of our data, we have taken the necessary measure of temporarily halting the affected services until the deployment attempts are successfully completed.

We would like to inform you that this morning, we are currently experiencing some temporary latency in our Flight Info Alerts schedules due to ongoing system maintenance. We are aware that this may cause a delay of a few minutes in receiving your alerts.

Our team is diligently working on the maintenance tasks, and we expect the process to be completed by this morning. Once the maintenance is finished, the system will promptly catch up, and you will receive your Flight Info Alerts as per the usual schedule.

Due to an ongoing issue with our third party DNS provider our systems are currently unavailable. We are working to fix this as matter of utmost importance and will update regularly.

I would like to inform you that we are currently experiencing latency issues with our Flight Info Alerts - Status data. As of 19:51 UK time, the latency value is reported as 28 minutes. We understand the impact this may have on operations and apologise for any inconvenience caused.

Our technical team is actively working on resolving this issue and taking the necessary steps to normalise the latency back to acceptable levels. We assure you that we are making every effort to address the situation promptly and minimise any further disruption.

We appreciate your understanding and patience during this time. We will provide regular updates on the progress made towards resolving the latency issue. Please rest assured that our team is fully committed to restoring normal service as quickly as possible.

We would like to inform you that the current processing of SSIM services has experienced an interruption due to a systems issue. We want to assure you that our team is actively working on resolving this matter as quickly as possible.

As a result of this situation, there have been delays in the delivery of SSIM files for some customers. We apologise for any inconvenience this may cause and want to assure you that we are making every effort to resolve this.

Rest assured that our team is diligently working to address the issue and restore normal operations. We understand the importance of timely delivery and are committed to providing you with accurate and reliable SSIM reports as soon as possible.

Due to an ongoing network incident with Microsoft Azure West Europe there is a delay in delivery of our Flight Info Alerts - Schedules.

We are diligently monitoring the progress of the ongoing issue and will promptly communicate any updates we receive regarding the resolution of this matter. Ensuring the timely delivery of accurate Flight Info Alerts - Schedules Data remains our top priority, and we sincerely appreciate your understanding and patience.

We have identified and have actively addressed an issue that has resulted in latency affecting the delivery of our WDF files to our valued customers. Although the problem has been resolved, we are currently experiencing a delay of several hours. We sincerely apologise for any inconvenience this may have caused.

We would like to inform you that we have experienced an issue with our outbound SSIM processing which has unfortunately resulted in delayed delivery times for SSIM.

We are currently investigating the issue and apologise for any inconvenience this may cause, and we appreciate your patience and understanding during this time.

We are experiencing some latency with our Flight Info Alerts - Schedules data. Currently we are running several hours behind schedule. To resolve this we have a deployment scheduled later today, which is expected to address this issue.

We are currently investigating an issue where Flight Info Alerts is experiencing latency issues. We will update here as soon as the issue is resolved.

We regret to inform you that Schedules Dynamic is currently experiencing an outage due to an ongoing deployment. We understand the importance of our services to your operations, and we are fully committed to completing the deployment and restoring the feed as quickly as possible.

We are closely monitoring the deployment process and will provide regular updates to keep you informed of the progress.