OAG - Notice history

All systems operational

Notice history

Dec 2023

Planned Maintenance Scheduled 07 December 2023 8AM GMT
  • Completed
    December 07, 2023 at 2:00 PM
    Completed
    December 07, 2023 at 2:00 PM

    Maintenance has completed successfully

  • In progress
    December 07, 2023 at 8:00 AM
    In progress
    December 07, 2023 at 8:00 AM

    Maintenance is now in progress

  • Planned
    December 07, 2023 at 8:00 AM
    Planned
    December 07, 2023 at 8:00 AM

    We are conducting system maintenance, commencing at 08 a.m. GMT on December 07, 2023, to optimise our services. This maintenance may cause temporary latency in our Flight Info API-Schedules and Flight Info Alerts (Status and Schedule) products. Anticipated completion is expected within a couple of hours.

Nov 2023

Planned Maintenance Scheduled 30th November 2023 8AM GMT
  • Completed
    November 30, 2023 at 11:32 AM
    Completed
    November 30, 2023 at 11:32 AM

    Maintenance has completed successfully.

  • In progress
    November 30, 2023 at 8:00 AM
    In progress
    November 30, 2023 at 8:00 AM

    Maintenance is now in progress

  • Planned
    November 30, 2023 at 8:00 AM
    Planned
    November 30, 2023 at 8:00 AM

    We are conducting system maintenance, commencing at 08 a.m. GMT on November 30, 2023, to optimise our services. This maintenance may cause temporary latency in our Flight Info API-Schedules and Flight Info Alerts-Schedules products. Anticipated completion is expected within a couple of hours.

Delay with delivery of our SSIM and WDF files
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We would like to inform you that all SSIM files have now been delivered. We apologise sincerely for the delay.

  • Monitoring
    Monitoring

    Please be advised that Flight Info API is now fully operational.

  • Identified
    Identified

    Please be advised that Flight Info Direct is now fully operational. Our sincerest apologies for the delay.

  • Investigating
    Investigating

    We regret to inform you of a delay in the delivery of our SSIM and WDF files due to a system issue, which also affects Flight Info Direct - Schedules, Flight Info API - Schedules, and Schedules Dynamic services. We apologise for any inconvenience this may cause and want to assure you that our team is diligently working to restore normal operations. We deeply appreciate your understanding and patience as we work to resolve this issue promptly, and we will keep you updated on our progress.

Planned Maintenance Scheduled 14th November 2023 10am GMT
  • Completed
    November 14, 2023 at 1:00 PM
    Completed
    November 14, 2023 at 1:00 PM

    Maintenance has completed successfully

  • In progress
    November 14, 2023 at 10:00 AM
    In progress
    November 14, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    November 14, 2023 at 10:00 AM
    Planned
    November 14, 2023 at 10:00 AM

    We are conducting system maintenance, commencing at 10 a.m. GMT on November 14, 2023, to optimise our services. This maintenance may cause temporary latency in our Flight Info API,Flight Info Alerts products, and Analyser Suite. Anticipated completion is expected within a few hours.

Planned Maintenance Scheduled 7th November 2023 10am GMT
  • Completed
    November 07, 2023 at 12:08 PM
    Completed
    November 07, 2023 at 12:08 PM

    Maintenance has completed successfully.

  • In progress
    November 07, 2023 at 10:00 AM
    In progress
    November 07, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    November 07, 2023 at 10:00 AM
    Planned
    November 07, 2023 at 10:00 AM

    We are conducting system maintenance, commencing at 10 a.m. GMT on November 7, 2023, to optimise our services. This maintenance may cause temporary latency in our Flight Info API and Flight Info Alerts products. Anticipated completion is expected within a few hours.

Oct 2023

Flight Info Alerts - Status - scheduled maintenance
  • Completed
    October 19, 2023 at 6:30 AM
    Completed
    October 19, 2023 at 6:30 AM

    Maintenance has completed successfully

  • In progress
    October 19, 2023 at 6:00 AM
    In progress
    October 19, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    October 19, 2023 at 6:00 AM
    Planned
    October 19, 2023 at 6:00 AM

    We will be conducting system maintenance for our Alerts product, which may result in a brief period of latency for some of our Flight Info Alerts - Status customers. The maintenance is scheduled to commence on October 19th at 06:00 UTC, and we will promptly notify you upon its successful completion.

Flight Info API - scheduled maintenance
  • Completed
    October 19, 2023 at 6:30 AM
    Completed
    October 19, 2023 at 6:30 AM

    Maintenance has completed successfully

  • In progress
    October 19, 2023 at 6:00 AM
    In progress
    October 19, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    October 19, 2023 at 6:00 AM
    Planned
    October 19, 2023 at 6:00 AM

    We will be conducting system maintenance for our Flight Info API product, which may result in a brief period of latency for some of our status data customers. The maintenance is scheduled to commence on October 19th at 06:00 UTC, and we will promptly notify you upon its successful completion.

Flight Info Alerts - Schedules and Flight Info API maintenance
  • Completed
    October 11, 2023 at 12:37 PM
    Completed
    October 11, 2023 at 12:37 PM

    Maintenance has completed successfully ahead of schedule.

  • In progress
    October 11, 2023 at 10:30 AM
    In progress
    October 11, 2023 at 10:30 AM

    Maintenance is now in progress

  • Planned
    October 11, 2023 at 10:30 AM
    Planned
    October 11, 2023 at 10:30 AM

    We would like to inform you that due to planned system maintenance to improve our service, Flight Info Alerts Schedules and Flight Info API customers may experience a several hour latency. The work is due to commence at 11:30am BST. No updates will be missed and once the system maintenance has been complete all updates will be passed on.

Oct 2023 to Dec 2023

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